FAQs

What is Worry Free Registration?

Should the 2023 City of Oaks Marathon event be cancelled due to COVID-19, with Worry Free registration, you will have the option of receiving your money back in form of race credit or joining the virtual edition.

What is your refund policy?

The City of Oaks Marathon reserves the right to reject any entry. Also, we adhere to the standard running industry policy. All entry fees are non-refundable and non-transferable. This is noted on our registration application and when you register for our events you must agree to this policy. You may not give or sell your number to another individual – if you do, this will result in your disqualification as well as the runner who uses your race number.

Entry Fees will only be awarded as race credit if the event were to be cancelled prior to November 5, 2023 due to COVID-19. All fees and associated costs (including optional product purchases, spectator tickets, and donations), paid in registration for this Event are not refundable for any reason under any circumstances, including but not limited to injury, a scheduling conflict, and/or event cancellation.

If you are unable to attend the race, you can defer your registration for credit towards a future Capstone race. 

How can I change my race distance?

You may change your distance by filling out the change race distance form at the top of this page.

If you have purchased bib mailing, you will have until Friday, October 6 at 12PM ET to change your distance and have it reflected on your mailed bib. You will still be able to change your distance after this deadline, but will then need to attend attend Packet Pick-Up to receive your new bib.

Runners without bib mailing have until one hour prior to the end of Packet Pick-up to change your distance online. If you change your distance during race week, you will need to visit Customer Service at Packet Pick-Up to receive a bib for the correct distance. 

We do not charge an administrative fee to change your distance. There is no charge to go down in distance, but if you choose a longer distance, you will need to pay the difference between the distances.

Can I transfer my registration to another person?

Sorry, we do not allow transfers from person to person.

How do I defer my registration?

Per our deferral policy, the last day to defer is Thursday, October 26th at 11:59. If you would like to defer your race, please complete the form at the top of this page. 

Please note that you will receive a virtual credit for the amount you paid for your registration that you can apply to a future race. You will not automatically be registered for next year’s race.

What is bib mailing? How can I add it to my registration?

Bib mailing allows you to have your bib conveniently mailed to your door! You can add it to your registration for only $7.99. If you already registered and would like to add it on, you can do so here.

The deadline to add bib mailing is Friday, October 6th at 12 PM ET. Runners with bib mailing will pick up their shirts and medals at the Finish Line Festival on race day.

PLEASE NOTE: Bibs cannot be combined and each runner must purchase bib mailing separately. Shirts and medals will not be mailed. Runners without bib mailing will need to attend the in-person Packet Pick-Up.

When does registration close?

Registration will close one hour before the end of Packet Pick-Up, but we will not have registration equipment available at Packet Pick-Up. You will need to register on your own device and leave ample time to get to Packet Pick-Up before it closes to pick up your bib. 

Is the course USATF Certified?

Yes, the course is certified. The course certifications are:

•Full Marathon: NC21010NW

•Half Marathon: NC21008NW

•10k: NC21006NW

•5k: NC21005NW

Is the course a Boston Qualifier?

Yes, the full marathon course is a Boston Qualifier.

Does the City of Oaks Marathon allow elite entries?

We allow full and half marathon elite entries. Please see the qualifications below:

An elite athlete may receive one comp entry if he or she meets the standards listed below:

• Time standards Marathon: 2:46:00 for males and 3:18:00 for females.
•Time standards Half Marathon: 1:13:00 for males and 1:25:00 for females.
• Runners must have proof of their time. Email [email protected] for details.
• All elite athlete requests must be submitted at least 10 day prior to race day to [email protected].
•The results must be from the past year to be considered.

Will there be pacers?

We anticipate offering the following pace groups:

• Full marathon: 3:15 | 3:30 | 3:45 | 4:00 | 4:15 | 4:30 | 4:45 | 5:00 | 5:15 | 5:30
• Half marathon: 1:45 | 2:00 | 2:15 | 2:30 | 2:45 | 3:00